Managing telecommuting and remote work in the Japanese company environment
Practical information and ideas
The Japanese workstyle has traditionally been focused on everyone being in the same place at the same time, which has worked against the adoption of telecommuting. But with increasing emphasis on work-life balance, promoting women’s workforce participation, and now COVID-19, more firms in Japan, and Japanese companies’ operations in the U.S., are introducing work-at-home arrangements. Remote teams are also becoming more common.
This 90-minute course will cover techniques for getting the best results from remote working situations. The following topics are covered:
- Why telecommuting is not popular in Japan
- Concerns that Japanese managers typically have about remote workers
- Best practices for remote work
- Setting your communication and software tools
- Including the remote worker in the informal communication processes
- Tracking progress and task management
- Visualizing results – a challenge of remote work, and how to solve it
- Effective teleconferences and videoconferences
- Techniques for increasing team spirit when everyone is in different locations
The course is taught by Japanese business culture expert Rochelle Kopp and management consultant Susan Doctors, who both have long experience supporting Japanese organizations in effectively managing remote work situations.
The contents are relevant for Japanese firms, and for non-Japanese firms with operations in Japan.
A Japanese language version of this course is available here.
Japan Intercultural Consulting is also available to consult with companies on effective management of at-home workers and remote teams.
Rochelle Kopp is a management consultant specializing in cross-cultural communication, human resources, and organization development. She works with Japanese companies doing business globally and global companies doing business in Japan or working closely with Japanese companies. A veteran facilitator experienced in delivering training and consulting to participants from around the world, Rochelle frequently leads cross-cultural teambuildings and other programs for executives. She also works with many Japanese and non-Japanese leaders as an executive coach.
Rochelle works with Japanese companies, helping them to be more successful in their global operations, supporting effective management practices, organization development, and cultural training and teambuilding. She also has a particular interest in helping Japanese companies understand and learn from Silicon Valley. She also works frequently with global firms that have Japanese subsidiaries, customers, joint venture partners, and suppliers.