Japanese cultural values

1 hour module on understanding the values that influence Japanese behavior

This course is for anyone who wants a succinct overview of the values that influence how Japanese do business and live their lives. It’s an excellent introduction if you are beginning to work with Japanese, or if you are visiting Japan for the first time either on business or on vacation. Those who have had more experience with Japanese will also enjoy having this framework for what they have observed so far.

By understanding this mental mind map of how Japanese approach the world, you’ll have a great appreciation for what makes Japan special, and also for how you can effectively interact with Japanese.



  • Teinei -- Politeness
  • Iwanu ga hana – saving face
  • Nomunication – letting it all hang out over a beer
  • Comparing cultures around the globe on communication style


  • Antei – stability and predictability
  • Kata – the right way to do something
  • Seiri seiton – a place for everything and everything in its place
  • Komakai – detail orientation
  • Comparing cultures around the globe on process orientation


  • Ishibashi wo tataku – risk aversion
  • Nemawashi – consensus-building
  • Comparing cultures around the globe on risk orientation


  • Omotenashi – hospitality and good customer service
  • Ningenmi – the human touch

Photo credit: Moyan Brenn

Your Instructor

Rochelle Kopp
Rochelle Kopp

Rochelle Kopp is a management consultant specializing in cross-cultural communication, human resources, and organization development. She works with Japanese companies doing business globally and global companies doing business in Japan or working closely with Japanese companies. A veteran facilitator experienced in delivering training and consulting to participants from around the world, Rochelle frequently leads cross-cultural teambuildings and other programs for executives. She also works with many Japanese and non-Japanese leaders as an executive coach.

Rochelle works with Japanese companies, helping them to be more successful in their global operations, supporting effective management practices, organization development, and cultural training and teambuilding. She also has a particular interest in helping Japanese companies understand and learn from Silicon Valley. She also works frequently with global firms that have Japanese subsidiaries, customers, joint venture partners, and suppliers.



Course Curriculum

  First Section
Available in days
days after you enroll

Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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